LIONHEART K9, LLC TRAINING AGREEMENT
THIS TRAINING AGREEMENT (“AGREEMENT”) IS A LEGALLY BINDING CONTRACT. BY PURCHASING, ENROLLING IN, OR PARTICIPATING IN ANY TRAINING SERVICES (IN-HOME OR VIRTUAL), CLIENT AGREES TO ALL TERMS SET FORTH BELOW.
1. PAYMENT, AUTHORIZATION, AND EARNED FEE STRUCTURE
ALL FEES MUST BE PAID IN FULL PRIOR TO THE COMMENCEMENT OF SERVICES.
PAYMENT AUTHORIZATION AND NO-CHARGEBACK AGREEMENT:
Client expressly authorizes Lionheart K9, LLC to charge the provided payment method. Client agrees NOT TO INITIATE ANY CHARGEBACK, DISPUTE, OR PAYMENT REVERSAL for fees that are earned under this Agreement.
CLIENT UNDERSTANDS THAT DISPUTES MUST BE HANDLED THROUGH THE DISPUTE RESOLUTION PROCESS SET FORTH IN THIS AGREEMENT AND NOT THROUGH THEIR PAYMENT PROVIDER.
Initiating a chargeback for valid, earned fees constitutes a MATERIAL BREACH of this Agreement.
INITIAL ENGAGEMENT FEE
FIFTY PERCENT (50%) OF THE TOTAL PROGRAM COST IS EARNED IMMEDIATELY UPON ACCEPTANCE INTO THE PROGRAM.
This fee is earned upon booking and is not contingent upon attendance at the first session. It compensates Trainer for:
- Reservation of limited training availability
- Scheduling allocation and lost opportunity to accept other clients
- Program design and onboarding
- Equipment procurement and preparation
- Travel planning (for in-home services)
THIS IS NOT A DEPOSIT. THIS FEE IS NON-REFUNDABLE EXCEPT AS REQUIRED BY LAW.
REMAINING BALANCE
The remaining fifty percent (50%) is earned when services commence.
In the event of cancellation or termination, Trainer shall retain:
- The Initial Engagement Fee; and
- All completed sessions, valued at Trainer’s standard single-session rate; and
- All incurred costs, including travel time, fuel, equipment, administrative time, and scheduling impact
CLIENT ACKNOWLEDGES THAT PROGRAM PRICING IS STRUCTURED AS A DISCOUNTED PACKAGE AND DOES NOT REFLECT INDIVIDUAL SESSION VALUE.
2. SERVICE TYPES AND DELIVERY
IN-HOME TRAINING: Services are conducted at Client’s residence or designated real-world environments (including public or retail locations). Client is responsible for providing a safe and suitable environment.
VIRTUAL TRAINING: Services are delivered remotely via video or digital platforms. Client is responsible for adequate technology, internet access, and participation.
FAILURE TO PARTICIPATE, ATTEND, OR UTILIZE SERVICES DOES NOT ALTER THE EARNED FEE STRUCTURE.
3. NO GUARANTEE OF RESULTS
NO GUARANTEES ARE MADE REGARDING TRAINING OUTCOMES.
Client understands that results depend on variables outside Trainer’s control, including Client consistency, environment, and the dog’s individual characteristics.
PAYMENT IS FOR PROFESSIONAL SERVICES RENDERED, NOT A GUARANTEED RESULT.
4. CLIENT RESPONSIBILITIES AND SAFETY REQUIREMENTS
Client agrees to follow all instructions and safety protocols.
MANDATORY REQUIREMENTS:
- Dog remains on leash unless instructed otherwise
- No interaction with others unless directed
- Proper attire (in-home sessions)
- No distractions during training
FAILURE TO COMPLY MAY RESULT IN TERMINATION OF SERVICES.
5. VACCINATION REQUIREMENTS
Client must provide proof of current vaccinations or titers prior to participation.
6. ASSUMPTION OF RISK AND LIABILITY WAIVER
CLIENT ACKNOWLEDGES THAT ALL DOGS ARE INHERENTLY CAPABLE OF CAUSING INJURY, INCLUDING SEVERE INJURY OR DEATH.
Client assumes ALL RISKS associated with training, including in-home and public environments.
CLIENT RELEASES LIONHEART K9, LLC FROM LIABILITY FOR ORDINARY NEGLIGENCE TO THE MAXIMUM EXTENT PERMITTED BY MARYLAND LAW.
7. INDEMNIFICATION, DEFENSE, AND HOLD HARMLESS
Client agrees to INDEMNIFY, DEFEND, AND HOLD HARMLESS Lionheart K9, LLC from all claims, including third-party claims, arising from:
- Dog behavior
- Injury or damage
- Violation of this Agreement
This includes LEGAL FEES AND COSTS.
8. TERMINATION AND DISMISSAL
Trainer may terminate services for non-compliance or safety concerns.
ALL EARNED FEES SHALL BE RETAINED.
9. SCHEDULING AND CANCELLATION POLICY
48 HOURS’ NOTICE REQUIRED.
Missed or late cancellations may be treated as completed sessions.
CLIENT ACCEPTS RESPONSIBILITY FOR UNUSED SERVICES.
10. INTELLECTUAL PROPERTY
All materials are proprietary and may not be shared commercially.
11. FORCE MAJEURE
No liability for events beyond control.
12. DISPUTE RESOLUTION (MANDATORY)
JURY TRIAL WAIVED.
Small claims permitted in Maryland courts.
All other disputes subject to binding arbitration.
CLASS ACTIONS WAIVED.
13. GOVERNING LAW
Maryland law governs this Agreement.
14. CLIENT ACKNOWLEDGMENT
CLIENT AFFIRMATIVELY ACKNOWLEDGES:
- They understand and agree to the earned fee structure
- They understand the non-refundable Initial Engagement Fee
- They agree to the no-chargeback provision
- They accept the risk of working with dogs
BY PROCEEDING, CLIENT AGREES TO ALL TERMS.
WAIVER OF LIABILITY & INFORMED CONSENT
I have enrolled myself and my dog in dog training classes, private sessions, or other related activities (training) offered by Lionheart K9, LLC.
I certify that I have been informed and understand that there is unavoidable risk of injury involved when working with animals, especially animals with behavioral issues. I acknowledge that dogs can be inherently difficult to control and that not all dogs will be under control at all times, resulting in the possibility of injury to myself, my dog, my family members, or third parties. I hereby accept and assume, without reservation, all risks associated with my participation in the training, including, but not limited to; the risks of any and all injuries to myself, my dog and any of my family members or third parties who may attend; the risks that my dog may cause injury to other persons and/or dogs while training.
As lawful consideration for participating in the training, I, for myself, my heirs, executors, administrators, legal representatives, successors and assigns hereby waive, release, discharge and agree not to sue and to indemnify, defend and hold harmless Lionheart K9, LLC and their members, managers, agents, and employees from any and all injuries, losses, claims and damages to any person or persons of any nature whatsoever, including claims arising from the their own negligence, and all costs associated therewith, including attorney’s fees, court costs and consultant fees, arising from my participation in the Training.
This Waiver of Liability & Informed Consent Release shall be legally binding. Should a claim to the contrary be presented to what has been agreed to in this Waiver of Liability, the claiming party shall be liable for all expenses (including attorney’s fees, court costs and consultant fees) incurred by both the Releasing Party and the Released Party. No waiver or modification of any provision herein shall be valid unless expressly agreed to in writing by both the Released Party and the Releasing Party. Every provision herein is intended to be severable. If any one or more of the provisions herein is found to be unenforceable or invalid, that shall not affect the other terms and provisions hereof, which shall remain binding and enforceable.
ADDITIONAL FEES AND ABANDONMENT CLAUSE
As to residency training, Client agrees to pick up Dog at their scheduled appointment on the predetermined day of the Dog’s Training Completion Date. Client agrees that failure to comply with this provision will result in Client’s incurring an additional boarding charge of $125.00 PER DAY until Dog is picked up. Client agrees that Dog will not be released to Client until Client has paid any Additional Boarding Fee in full. If Dog is not picked up within ten (10) days of Training Completion Date, Client agrees that Dog can be seized by Lionheart K9 pursuant to Maryland Commercial Law Code Annotated §16-701.
Client acknowledges and agrees that this paragraph serves as notice to Client that Dog is ready for delivery on the Training Completion Date identified above and Client hereby waives any right to further notice that the Dog is ready for delivery, pursuant to Maryland Commercial Law Code Annotated §16-701(a)(1). Lionheart K9’s rights and remedies as set forth herein shall be cumulative to any other remedies provided by statute, common law or this Agreement.
Client must contact Lionheart K9 no less than three (3) days in advance of Training Completion Date to schedule pick-up time for the Dog.
OTHER FEES
Veterinary Costs
In the event that Lionheart K9 is required to obtain veterinary services (including but not limited to diagnostic procedures, treatment, medications, boarding, or any other veterinary costs whatsoever) for the Dog while in a residency training program, Client agrees to pay all such costs directly and immediately to the veterinary provider or, as applicable, to immediately reimburse Lionheart K9 for any costs advanced by Lionheart K9 for such veterinary services. Costs shall be authorized by Client in advance of such costs being incurred, however, in the event that Lionheart K9 is unable to reach Client to authorize costs in an emergency, Lionheart K9 shall, in its sole discretion, have the right, in its sole discretion, to authorize costs for which Client is responsible pursuant to this paragraph. Client agrees to defend, indemnify and hold harmless Lionheart K9 as to all of Client’s duties, as set forth in this paragraph.
Bad Checks
Any checks returned or not honored will result in the Client’s account being restored to the full original sum owed, plus interest at the rate of ten percent per annum. All actual out-of-pocket bank and other administrative charges incurred by Lionheart K9 as a result of such failed payment shall be paid for by the Client and applied to the Client’s account. In addition, a $75.00 charge will be assessed for each returned or dishonored check. Full payment is immediately due and payable.
Costs of Collection
In the event that Lionheart K9 is required to retain an attorney and/or collection agency with respect to any unpaid fees or any other term, Client agrees to pay in full the actual costs for same incurred by Lionheart K9, including all attorney’s fees, court costs, court reporter costs, process server costs, expert witness fees, collection agency fees, or any other costs whatsoever related to collection activity, together with pre-judgment interest at the rate of 10% per annum and post-judgment interest at the legal rate.
Please provide your name and the date of completion in the space below.
